Telephone service
Let's take your calls,
while focusing on what's important to you
Experience a reliable phone service where we manage your calls and forward messages discreetly and professionally.
Focus on what really matters while we take care of your communication needs.
Ideal Office
has changed its name to Flexum
Ideal Office is now called Flexum
new name, same dedication to smart company solutions.
Are you losing customers?
Do you know that, you need an item or service, so you google what you need and call the first one on the list, but the phone is not taken, then what do you do?
Do you wait and call me back later?
No well... you take the next one on the list and call them instead, and if they answer the phone, they'll probably get your order.
Your customers do the same.
You therefore not only lose a customer and revenue, you have also wasted your marketing money when a potential customer calls in vain.
With phone service, your calls are answered, even if you are busy with something else.
Our telephone service
is for most
- but not for everyone -
Our phone service is designed for independent professionals who have a “standard” need for answering calls.
We answer your calls every weekday from 9:00 to 17:00.
This schedule was chosen to maintain a reasonable price while meeting the needs of the majority.
If you have specific requirements for answering calls at night and on weekends, we may not be the right partner for you.
We offer
Stable phone answering on
weekdays from 09:00 - 17:00
We do not offer
Weekend phone calls
Telephone answering services on holidays
Telephone service to meet your needs
Messaging service
We are ready to take calls that you are unfortunately unable to answer.
Once we have handled the calls, we will send you a message via email or SMS.
This way you can call the customer back when it fits into your schedule and work rhythm.
We want to ease your workload and ensure that no customer feels overlooked.
Switching Service
We are your dedicated front desk, where we take care of forwarding all incoming calls to your employees.
Should situations arise where they cannot answer the calls, we will of course take messages and ensure that all inquiries are recorded and forwarded to the appropriate staff.
+ Calendar booking
By choosing Calendar booking, you get the ideal solution for practitioners.
With access to your booking calendar, we seamlessly schedule incoming appointments directly into your system, so you never miss a meeting, even when you're busy with another customer.
We handle booking, rescheduling and cancelling appointments for your clients in your calendar, according to your specifications.
Awards
We always have transparent pricing.
No BS with having to call or text to get an award.
We stand 100% by our prices and you can always see what our services cost.
(up to 300 calls)
Who can benefit from using telephone answering?
Our phone service is designed for professionals who need to focus on their work without being distracted by phone calls.
Whether you are a therapist, consultant, tradesman or freelancer, we make sure your calls are handled with care.
Therapists and psychologists
During conversations, they cannot answer calls. Phone care ensures that clients feel heard and receive a professional reception, while properly handling important messages.
Solicitors
Often has meetings or is in court. Telephone matching ensures that client calls are always answered professionally so that the lawyer does not lose potential clients or important communications.
Smaller clinics (doctors, dentists, physiotherapists)
Health workers are busy with patients. Telephone answering reduces stress and ensures better customer service, as calls are always answered and correctly noted.
Craftsmen (electricians, plumbing, carpenters)
Often out on assignments without the ability to answer the phone. Phone matching ensures that new tasks are recorded and messages are passed on without loss of customers.
Consultants and Coaches
Spend a lot of time in meetings or workshops. Phone care ensures that calls are never lost, strengthening the professional image.
Hairdressers and beauty salons
Often busy with customers. Telephone matching ensures booking of appointments and answers customer enquiries, freeing up staff time and improving customer service.
Real estate agents
A lot of time is spent on showings and customer meetings. Phone matching ensures that potential buyers or sellers always get in touch, increasing customer satisfaction and efficiency.
Accountants and accountants:
Often works deeply concentrated or in client meetings. Telephone matching ensures that potential or existing customers always receive professional service and prompt feedback.
Discover the benefits of our phone service
Our phone service ensures you never miss an important call. Focus on your work while we handle your communications seamlessly.
Professional customer service
A remote telephone service scheme provides access to trained and experienced customer service staff.
This ensures that the company's clients receive a professional and courteous treatment, whether it be questions, complaints or support requests.
A good first impression can improve customer satisfaction and increase loyalty.
Scalability
Businesses often experience fluctuating volumes of calls depending on the time of day, week or year.
An external telephone service scheme can be adapted to meet these changing needs.
The company does not have to worry about hiring and training extra staff during busy periods or laying off employees during quiet periods.
Cost savings
Hiring, training, and maintaining an in-house customer service team can be expensive.
By outsourcing phone service to an outside vendor, the company can reduce recruitment, payroll and office infrastructure costs.
It can also eliminate the need to invest in technology and software for telephony and customer service management.
Focus on the core business
By entrusting telephone service to an external partner, the company can focus more on its primary business activities.
This can lead to increased productivity and improved efficiency as internal resources are no longer tied up on customer service activities.
Ready for a stress free day
Get peace of mind with our phone service.
Her finder du svar på spørgsmål, omrking vores telefonpasning