1. What is a virtual office, and how does it work?
A virtual office is a service that gives a business access to a professional business address without having a permanent physical office at that address. The solution typically includes a company address, mail reception, mail handling, and sometimes access to meeting rooms or other office facilities.
This means the business can work from home, remotely, or from different locations, while still having a fixed official address externally.
A virtual office is often used for:
- CVR registration
- Company address on the website
- Address on invoices and contracts
- Mail reception
- A professional appearance towards customers and partners
- Protecting your home address
At Flexum Coworking, a virtual office means that the business can obtain a professional company address at Lyngbyvej 83A, 2100 Copenhagen Ø.
Flexum also offers mail handling and the option of access to physical facilities as needed. This makes the solution relevant for businesses that want to appear professional without paying for a traditional office.
2. Can I register my business and obtain a CVR number with a virtual office?
Yes, as a general rule, a business can be registered at a virtual office address if the address may be used as the company’s official address and if the provider accepts it. The business registration itself is done via Virk.dk, where you can register a new business and obtain a CVR number.
The important thing is that the address is not just a random mailbox. There must be a genuine agreement between the business and the address provider. The business must also be able to receive important mail and be contacted via the registered address.
For existing businesses, the address can be changed via Virk.dk, where companies can update information in the CVR. This includes address changes and other registration details.
At Flexum Coworking, the address can be used as a professional company address once the customer has been approved, the agreement has been signed, and the necessary information is in place. It is important that the business does not use the address before the process has been completed.
3. What happens to my mail when I have a virtual office?
When a business has a virtual office, the provider typically receives the mail on the company’s behalf. The mail is then handled according to the agreement the customer has chosen.
Mail handling can typically be done in several ways:
- The customer is notified when mail is received
- Letters can be scanned and sent digitally
- Letters can be collected in person
- Letters can be forwarded by post
- Parcels can be received under special terms
- Mail can be processed at fixed intervals
The most important thing for the business is that mail from authorities, banks, customers, and partners is not overlooked. A good provider should therefore have clear procedures for how mail is registered and handled.
At Flexum Coworking, mail handling depends on the solution chosen. Flexum offers, among other things, mail notifications, the option of scanning, collection, and forwarding. This enables the business to work flexibly while still keeping track of physical mail.
4. May I use my private address instead of a virtual office?
Yes, many business owners can use their private address as the company address. However, it is not always the best solution.
When a business is registered in the CVR, the company’s address becomes part of the public business information. The Business Guide explains that CVR information such as the address can be viewed and used by customers, suppliers, and other parties.
This means that customers, salespeople, partners, and others can find the address. For some business owners, this is not a problem. For others, it may be a bad idea—especially if they run the business from home, have family at the address, or want to separate private life and business.
A virtual office can therefore be a good solution if you want to:
- Avoid showing your private address publicly
- Create a more professional appearance
- Separate private life and business
- Avoid customer visits to your private address
- Have a more credible company address
At Flexum Coworking, one of the clear advantages is that the business can use a professional company address in Copenhagen Ø instead of the owner’s private address.
Also read “Is it allowed to run a business from a private home?“
5. Is there a difference between a mailbox address and a virtual office?
Yes, there is a difference between a simple mailbox address and an actual virtual office.
A mailbox address is typically only an address where mail can be received. A virtual office is usually a broader business service where the company gets a professional address, mail handling, and possibly access to premises, meeting rooms, or other administrative services.
The difference is important because businesses should not choose a solution that only functions as an empty registration address without real service. A serious provider must be able to explain what the customer actually receives, how the mail is handled, and which terms apply.
The Danish Business Authority states that providers of c/o addresses and serviced offices with virtual customers may be subject to anti-money laundering rules when they make a postal address available and at the same time offer supplementary services such as mail forwarding, telephone answering, or similar.
At Flexum Coworking, the solution is not merely a mailbox. Flexum offers a professional company address with mail handling and the option of access to physical facilities.
This makes the solution more relevant for businesses that want a genuine business address and not just passive mail reception.
6. Can I rent meeting rooms if I need to meet with customers?
Yes, many virtual office providers offer access to meeting rooms or office facilities. However, this is not always included in the price. With some providers, you pay separately per hour, per half day, or per full day.
It is important to check this before choosing a provider. A business that only needs an address can often choose a cheaper solution. A business that regularly meets with customers should choose a provider where physical meetings are also possible.
Always ask the provider about:
- Are meeting rooms included?
- What do meeting rooms cost per hour?
- Do the rooms need to be booked in advance?
- Is there access to internet, a screen, coffee, or other facilities?
- Can the address be used for customer meetings?
At Flexum Coworking, the idea is that the business can start with a virtual company address and later use physical premises as needed. This is particularly well suited to start-ups and smaller businesses that do not want to pay for permanent premises, but still want professional surroundings when meeting with customers.
7. How do telephone service and a virtual reception work?
Telephone service and a virtual reception mean that an external receptionist or customer service team answers calls on the company’s behalf. This can be done in the company’s name, so the customer experiences speaking with a professional reception.
A virtual reception can typically help with:
- Answering calls
- Taking messages
- Forwarding calls
- Logging customer enquiries
- Sending messages to the business via email or SMS
- Creating a more professional first impression
Telephone service is particularly relevant for therapists, consultants, tradespeople, coaches, advisers, and smaller businesses that cannot always answer the phone.
However, not all virtual office providers offer telephone service. Some only offer a company address and mail service, while others have larger packages with reception and customer service.
At Flexum Coworking, the primary service is virtual office, company address, and mail handling. Telephone service should therefore be viewed as a separate service that the customer should investigate specifically if the need is important. At present, we do not offer telephone service.
8. What does a virtual office cost per month, and are there hidden fees?
The price of a virtual office varies depending on location, service level, and included services. A simple address and mail solution is usually cheaper than a package with frequent mail handling, scanning, forwarding, meeting rooms, and telephone service.
When you compare prices, you should not only look at the monthly price. You should also check:
- Set-up fee
- Deposit
- Commitment period
- Notice period for cancellation
- Price for scanning
- Price for forwarding
- Postage
- Parcel handling
- Additional mail processing
- Fee for bank transfer
- Price increases
- What is actually included
A cheap solution is not necessarily bad, but it must be transparent. The decisive factor is whether the service matches the company’s needs.
At Flexum Coworking, a key part of the positioning is offering an affordable virtual office with clear packages and price matching on comparable solutions.
Flexum aims to be among the cheapest providers on the market, while still delivering a serious address, mail handling, and personal service.
This is exactly where the difference lies: An affordable virtual office should not be a discount solution without structure. It should be a simple, efficient, and professional solution without unnecessary costs.
9. Can I use a virtual office abroad for international expansion?
Yes, some businesses use virtual offices abroad to obtain a local address in a new market. This can be relevant for webshops, consultants, software companies, and international service businesses that want a local presence in, for example, Germany, England, the USA, or other countries.
However, a virtual office abroad can also raise legal and tax questions. An address in another country can, in some cases, affect VAT, tax, company registration, banking matters, local legislation, and requirements for physical presence.
Therefore, businesses should always check:
- Whether the address may be used for company registration
- Whether the country requires a local representative
- Whether the address can affect tax liability
- Whether the address can be used with banks and authorities
- Whether there are requirements for physical presence
- Whether mail is handled securely
A foreign virtual office can be useful, but it should not be chosen without advice if it is used for legal registration or international expansion.
At Flexum Coworking, the focus is on Danish businesses and businesses that want a professional company address in Copenhagen Ø.
This makes Flexum relevant for businesses that want a Danish CVR address, Danish mail handling, and a credible location in Denmark.
10. Which virtual office providers are best in Denmark?
The best virtual office provider depends on the company’s needs. There are both large international players, nationwide providers, serviced offices, and smaller local providers.
When choosing a provider, you should especially look at:
- Price
- Address and location
- Mail handling
- Option for scanning
- Option for forwarding
- Access to meeting rooms
- Customer service
- Transparency of terms
- Commitment and cancellation
- Experience and credibility
- Whether the provider has real physical facilities
Large providers may be relevant for businesses that need many locations or an international presence. Smaller local providers may be better for businesses that want personal service, a lower price, and more flexible terms.
At Flexum Coworking, the strength is the combination of low price, price matching, a professional company address in Copenhagen Ø, and personal service.
Flexum Coworking is particularly relevant for start-ups, freelancers, smaller businesses, and companies that want a simple and financially sensible solution in Denmark.
Conclusion: What should you know before choosing a virtual office?
A virtual office is a professional address and mail service for businesses that do not need a permanent office. It can be used to protect your private address, build credibility, receive mail, and give the business a more professional appearance.
The most important questions before choosing a provider are:
- May the address be used for CVR registration?
- How is mail handled?
- Are scanning and forwarding included?
- Is there a commitment period or hidden fees?
- Can you rent meeting rooms?
- Does the provider have real facilities?
- Is the price transparent?
- Does the service fit your company’s needs?
For many smaller businesses, a virtual office is a practical middle ground between working from home and a traditional office. You get a professional company address without paying for permanent premises you may rarely use.
Flexum Coworking offers virtual office in Copenhagen Ø at Lyngbyvej 83A, 2100 Copenhagen Ø.
The solution is aimed at businesses that want a professional company address, mail handling, flexibility, and a financially sensible start without unnecessary fixed office costs.
