Affordable Virtual Office Copenhagen

We currently have only one address for virtual office, which is:

Lyngbyvej 83A
2100 Copenhagen Ø

If you are about to set up your company and would like it registered at a professional address from the start, you can easily set up your company with us.

Simply fill out our application form, and we will get the information we need to create a contract for you.

Once photo ID has been submitted, the contract has been signed, and the first invoice has been paid, you can use our address.

It is important that you only start using the address once the entire application process has been completed and approved. If the address is used before this, the application will be rejected.

You can register multiple companies with us. As each company is a separate legal entity, each must have its own contract, and rent must therefore be paid for both companies.

It is therefore not sufficient to apply for Virtual Office for one company and then register multiple companies, even if it is the same owner.

If you wish to pay together and thereby receive a discount, you must first apply for the company that will pay, then apply for the company that is to be paid for; this is indicated in the application form.

You can register both your holding company and operating company with us, but as they are two separate legal entities, each must have its own contract, and rent must therefore be paid for both companies.

It is not sufficient to apply for Virtual Office for one company and then register multiple companies, even if it is the same owner.

It is not possible to register secondary business names with the “Lite” or “Standard” plan, but you can register up to 5 secondary business names free of charge with our “Virtual Office Plus” plan.

No, Virtual Office at Flexum can only be used for registration of a CVR number.

No, unfortunately this is not possible. By completing the application form, we receive all the information we need to review your application.

You must be at least 18 years old before we can offer you Virtual Office.

We only offer our service to companies with a Danish CVR number

At present, we do not offer Virtual Office to branches of foreign companies.

Yes, you can.

A virtual office functions exactly as if you had a regular office—just cheaper.

Yes, it is completely legal to use an address service for your company.

The office simply has to be staffed during office hours, which is why a PO box or similar is not sufficient for registering your company.

In addition, the business centre must be registered under the Anti-Money Laundering Act; you can check on cvr.dk whether your provider is registered—which Flexum ApS of course is.

It is very important that you do not use our address before you have completed the entire process, as we would otherwise have to reject your application,

If the company changes or adds a beneficial owner, Flexum Coworking must be informed so we can complete our KYC process for the new beneficial owner. After that, there is no guarantee that we can offer Virtual Office with the new ownership group.

If the company changes its name, Flexum must be informed, otherwise we will reject mail and parcels addressed to the new company name.

Virtual office business centres are subject to the Anti-Money Laundering Act (Section 1(1)(18), cf. Section 2(12)(c)) and are therefore required to carry out a customer due diligence procedure (KYC) so that the business centre can at all times identify the company’s beneficial owner.

Companies that use our address without having applied, submitted photo ID, and signed a contract will be reported to the Danish Business Authority.

If someone comes and asks for you and your company, we confirm that the company is registered at the address (as they can see themselves on cvr.dk) and offer to take a message, which we then send to you.

We do not offer the person that we contact you while they wait, and we never disclose your details such as phone number, email, private address, or anything else.

In the event of non-payment, the handling of mail and parcels will cease.

A reminder fee will be charged in accordance with applicable rules.

24 days after the due date, the account will be closed and the contract cancelled.

Subsequently, the company will be reported to the Danish Business Authority.

All plans include a daily photo notification of letters and parcels.

Virtual Office Lite: Letters are handled once a month. Free scanning, collection and forwarding (+ postage). Extra letter handling: DKK 50.

Virtual Office Standard: Letters are handled once a week. Free scanning, collection and forwarding (+ postage). Extra letter handling: DKK 30.

Virtual Office Plus: Letters are handled every weekday. Free scanning, collection and weekly forwarding incl. postage. Extra letter handling: DKK 0.

All plans include a daily photo notification of letters and parcels. Parcel handling is charged per parcel, plus postage when forwarding.

Virtual Office Lite: DKK 50 per parcel (+ postage when forwarding).

Virtual Office Standard: DKK 30 per parcel (+ postage when forwarding).

Virtual Office Plus: DKK 10 per parcel (+ postage when forwarding). You receive a photo of the parcel and choose whether it should be sent or collected.

Payment can be made by payment card or via bank transfer.

Fee:

– Payment by card: DKK 0

– Bank transfer from a Danish bank: DKK 39

– Bank transfer from a foreign bank: DKK 150

You are only bound by the period you have chosen and paid for. If you wish to cancel your agreement, simply notify us the day before the next subscription period, during office hours.

If the agreement is cancelled during a paid period, the remaining amount for the period will not be refunded.

Mail is sent on the shipping day according to the selected solution. Mail is sent with PostNord.

It is the recipient’s responsibility to ensure the correct name is on the mailbox and that Flexum has the correct address. Remember to notify us of address changes.

If we receive returned mail, it will be resent on the next shipping day.

When we receive mail for you, we take a photo of it, which is uploaded to your digital mailbox, and you will receive an email notification about the new shipment.

If you take no action, the shipment will automatically be sent to you on the next shipping day.
Lite: First Thursday of the month.
Standard and Plus: Next Thursday.

In the digital mailbox, you can also choose whether you want the shipment scanned, collected, or destroyed.

You choose which address you want us to send your mail to, and you can easily change it on our client platform if you move.

It is the tenant’s responsibility to ensure we have the correct shipping address. Unfortunately, we sometimes experience that it can take up to almost a month and a half before we receive returned mail if we do not have the correct shipping address.

Yes, you can have your mail scanned,

Lite: Letters are scanned free of charge on the first Thursday of the month. Additional letter scans during the month can be purchased for DKK 50 per letter.

Standard: Letters are scanned free of charge every Thursday. Additional letter scans during the week can be purchased for DKK 30 per letter.

Plus: Letters are scanned free of charge on all weekdays.

Yes, you can collect your shipments at our address.

Lite: Letters and parcels can be collected free of charge on the 1st Thursday of the month; additional collections cost DKK 50 per collection.

Standard: Letters and parcels can be collected free of charge every Thursday; additional collections cost DKK 30 per collection.

Plus: Letters and parcels can be collected free of charge on all weekdays.

All collections must be booked in the digital mailbox.

All parcels are subject to a handling fee according to your selected solution, whether the parcel is sent or collected.

We use Penneo KYC to collect and store photo ID from our Virtual Office tenants; we do not store this information on our own server.

Read more about Penneo KYC’s security here.

We do not store your payment card details on our server; they are securely stored with the payment processor (Stripe).